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My laptop had a hardware problem which needed repair, so I was told to send it to the manufacturer. I sent it, and the disk was wiped and the OS was reinstalled. I got the laptop back and went to the Zoom website to re- establish my free Zoom account for a meeting which I needed to attend.
If this was a valid Microsoft charge then: 1 it should be mentioned at the Zoom website; and 2 Microsoft should appear as the merchant on the bank statement. So it was illegitimate. The charge happened before I re-installed my security software, and so the simplest explanation is that I picked up some malware on my laptop before returning to the Zoom website. But how did the malware know to charge for Zoom? Is there some kind of malware which dynamically creates a false storefront based on the user's attempt to do a free download?
Go to Solution. Thank you for looking into this for me. That tax is very close to the sales tax in my location. The user complied, and then the app was downloaded, and then the app in turn downloaded Zoom. The only problem with this theory is that there does not appear to be any sign of the multi-platform app on the laptop. I would doubt that this is a default behavior of Chrome, because if it were, then many people would be complaining about it. I would think that this kind of problem might be taken care of by internet security software which I had not yet installed at the time of the incident.
I looked on the laptop for the Zoom executable s and the Google Meet executable s. I found plenty of folders and files for Zoom, Zoom. Possibly the multi-platform app does not download either Zoom files or Google Meet files until it would need either of those groups, and I haven't done any Google Meets since before my laptop was wiped and recreated, and so that's why it does not yet have any googlemeet files. It does have mail. So, either I did not download the multi-platform app; or the multi-platform app is lurking somewhere undetectable on the laptop, and will download the googlemeet files when I would try to join or host a Google Meeting.
I think your idea that I must have bought the multi-platform app is the simplest explanation, but it is disconcerting to think of it lurking somewhere undetectable.
Also, I still have the question of why the merchant listed for the transaction on my bank statement was neither Zoom nor Microsoft or Microsoft Store.
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Browse Backgrounds. Visit the page. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Go to solution. Naggy Listener. In response to Rupert. All forum topics Previous Topic Next Topic.
Rupert Creator. Hi Naggy I think you purchased a third-party app from the Microsoft Store. See below.
I don't believe the Zoom desktop app is available in the Microsoft Store. Post Reply. Related Content.
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